Terms & Conditions
Returns and exchanges must be made within 14 days of receipt of merchandise. For returns, we will credit your original method of payment, excluding shipping and handling charges. Exchanges are processed as returns, at which time you can place a new order. No returns or exchanges, including gift exchanges, will be accepted after 14 days. For gift exchanges, please contact us.
All items must be in salable condition; previously worn or used items are non-returnable. Sale items are a final sale and can not be returned for any reason other than product defect or error in order fulfillment. We do not accept returns do to regular wear and tear.
Please return items securely wrapped. PerriBerri reserves the right to charge a re-packaging fee of 5%, which will be enforced if items are returned without the original packaging material. Shipping and handling charges are one direction only; we do not pay shipping on return items. Returns may be sent to our store address. Please include a copy of your original receipt or a note with your full name and order number, and highlight or state the item(s) you would like to return. Once we receive and approve your return, please allow 3-5 business days for refunds to be processed.
We must have a policy to prevent abuse, and we cannot make exceptions to this policy.